22 March 2020
We recognise increased uncertainty surrounding COVID-19 and want to offer our reassurance that the health and well-being of our clients and team remain our highest priority.
At this time, we are still open for business, however, this is not “Business as usual”.
We’ve made some important changes to minimise risk for clients and our team. This will allow us to remain open to service our clients and continue to support our local industry and the wider Western Australian economy.
We’ll now only accept card payments (online, phone & in-store). We appreciate your understanding with this request.
At this time, our East Victoria Park and Northfield stores will be closed. Our Claremont store will remain open, with rigid physical distance measures in place.
Right now, our classes are paused. We’ll resume all current classes/courses when safe to do so. All future classes/courses scheduled will reflect estimates in return to social environments.
To comply with physical distance requirements, there will be a limit of two (2) clients in-store at any one time. Signs at our store will be in place and we kindly ask you to comply with this request.
We have introduced contact-less deliveries, where we are able to contact the recipient ahead of time and upon delivery, leaving the flowers/gift in their desired location. This option is available on our website and can be requested when ordering by phone.
With global flight reductions and border restrictions, much of our normal fresh range may be unavailable. We have highlighted our focus on working closely with local growers to utilise what is grown locally and pass that product along to you, our wonderful clients. We understand what you request may not be available, but what is available is supporting your local businesses, families and farmers.
A personal note from myself. I want to thank you all with heartfelt love for your ongoing support. The support and love you show us, has made this time easier for myself and my team.
WE ARE ALL IN THIS TOGETHER
With love and sincerest gratitude,
Matthew Landers x
22 March 2020