3rd May 2020
We’re delighted to re-open our retail stores in both Claremont and East Victoria Park from this week, just in time for Mother’s Day.
During our temporary closure, we’ve made some impressive changes to enhance your in-store shopping experience as well as making positive changes to comply with Government directions regarding physical distancing.
From Monday 11th May, we return to offering classes in our Perth Academy. Changes have been made in our Training Room to facilitate physical distancing and also ensuring our students continue to feel welcome and achieve the best possible learning outcomes.
Our Adelaide Academy remains temporarily closed, re-opening Monday 3rd August 2020.
You can continue to order deliveries both by phone or via our website, however we also now look forward to welcoming you back into our beautiful stores.
THANK YOU for being part of our family and allowing us to continue to serve you for decades to come.
Team ML x
29 March 2020
As you know, we’re all, currently in a situation of “Business as UNUSUAL”.
We want to highlight and acknowledge some incredibly heart-warming behaviour that we’ve noticed in the past weeks and take a moment to say THANK YOU.
THANK YOU for continuing to send flowers and gifts to your loved ones (and those that have spoiled themselves at home). You’ve left us completely speechless. By continuing to support to us and our team, this also continues to support to our local suppliers, farmers, couriers and many other local businesses and families this flows on to. We’re so humbled and very grateful.
At this time, we’re moving to deliveries and pre-arranged contactless collections only from our HQ in East Victoria Park, where we have plenty of space to operate safely and comply with government restrictions. This means our Claremont store will also now temporarily close.
You can order deliveries both by phone or via our website. To arrange a contactless collection at our HQ, please give us a call and let us brighten your day.
THANK YOU for being part of our family. We’re here for you and we appreciate you being here for us.
Team ML x
22 March 2020
We recognise increased uncertainty surrounding COVID-19 and want to offer our reassurance that the health and well-being of our clients and team remain our highest priority.
At this time, we are still open for business, however, this is not “Business as usual”.
We’ve made some important changes to minimise risk for clients and our team. This will allow us to remain open to service our clients and continue to support our local industry and the wider Western Australian economy.
We’ll now only accept card payments (online, phone & in-store). We appreciate your understanding with this request.
At this time, our East Victoria Park and Northfield stores will be closed. Our Claremont store will remain open, with rigid physical distance measures in place.
Right now, our classes are paused. We’ll resume all current classes/courses when safe to do so. All future classes/courses scheduled will reflect estimates in return to social environments.
To comply with physical distance requirements, there will be a limit of two (2) clients in-store at any one time. Signs at our store will be in place and we kindly ask you to comply with this request.
We have introduced contact-less deliveries, where we are able to contact the recipient ahead of time and upon delivery, leaving the flowers/gift in their desired location. This option is available on our website and can be requested when ordering by phone.
With global flight reductions and border restrictions, much of our normal fresh range may be unavailable. We have highlighted our focus on working closely with local growers to utilise what is grown locally and pass that product along to you, our wonderful clients. We understand what you request may not be available, but what is available is supporting your local businesses, families and farmers.
A personal note from myself. I want to thank you all with heartfelt love for your ongoing support. The support and love you show us, has made this time easier for myself and my team.
WE ARE ALL IN THIS TOGETHER
With love and sincerest gratitude,
Matthew Landers x